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Investment Bank

Investment Bank

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How We Use Personal Information

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To provide Investment Banking services, Barclays may collect and process personal data (i.e. personal data means any information identifying directly or indirectly an individual) relating to individuals associated with the corporate clients. This notice provides information as to how, when and why Barclays may process personal data. If you have received a privacy notice from Barclays please refer to that notice.

Who we collect data on

Barclays collects personal data on individuals using our products and services as well as individuals associated with institutional clients likely to include: legal representatives, signatories, authorised personnel, directors, beneficial owners, trustees, other employees, associates of and any other person duly authorised to act on behalf of the clients. We will collect this information directly from the client institution, from publicly available sources or third parties providing services to us.

Information we collect

The information we collect may include among others: name, professional address, professional telephone number, professional email address and more broadly any contact details, copies of document attesting to an individual’s identity, date and place of birth, government identifiers, information about the role and position with the corporate client, personal interest/hobbies, CV (academic/professional qualifications, experiences) biographies and information relating to any political, professional, and trade affiliations or any other personal information that is provided to us where this is necessary to comply with regulatory or legal requirements imposed on Barclays.

We may collect additional information when required by an individual’s position and the nature of the relevant transaction.

What we do with the information

The information is used to manage the relationship with the client and comply with regulatory or legal requirements imposed on Barclays in each jurisdiction. A list of processing for these purposes can be found below.

    • Managing of the banking and financial relationship with the corporate client
    • Administering the client’s product and services
    • Product communication and marketing campaigns
    • Registering trades
    • Conducting required anti-money laundering checks
    • Conducting the Know Your Customers checks
    • Prevention and detection of crime, including internal and external fraud, corruption and tax evasion
    • Executing instructions from clients
    • Legal and dispute management
    • Compliance with legal, regulatory and tax obligations
    • Information may be provided to any third party as a result of any restructure, sale or acquisition of any company within the Barclays Group.

The information may also be used to invite individuals to events and to inform them about other Barclays products that we think may be of interest to their organisation and may be shared with partner companies that provide marketing services to us at our request and under our direction.

If you would rather not receive invites to events, you can opt-out at any time.

Where Barclays is permitted by local law and regulation to do so, we may monitor or record any communications with a Barclays’ employee, including telephone calls and emails. We may use these recordings to check instructions to us, to assess and improve our services to clients, and for training and quality purposes.

We use CCTV in and around our premises for the prevention and detection of crime to monitor and collect images or voice recordings (or both) in accordance with local legal requirements.

The requirements for the regulation of financial institutions could change in the future and while this notice will be regularly reviewed, Barclays may need to process personal data for additional purposes not listed but are necessary to give effect to the business relationship.
We retain personal information for as long as permitted for legal, regulatory and fraud prevention purposes or where we have a legitimate business reason to do so.

Where the information is sent

Barclays operates across the globe and may need to share information with other Barclays offices, entities, affiliates, and external vendors, to conduct our business, support our clients and for the outsourcing of important operational functions.

In addition, to provide a global service to our clients, information can be accessed from Barclays offices where this access is necessary for the performance of the transaction with the client or for compliance with regulatory or legal requirements imposed on Barclays. A full list of locations where the information is stored and regularly accessed is available. This list may be modified and updated.

We may have to provide information to regulatory, judicial, tax and supervisory authorities to meet our legal obligations. We also may have to provide information to courts of any country, judicial officers and service providers to assert/defend Barclays rights and interests. Information may also be passed to law enforcement agencies if we identify or suspect criminal activity.

We may provide information to our service providers and agents (including their sub-contractors).

Some affiliates or service providers of Barclays to which personal data are sent may be established in another country. If we transfer personal information to a person, Barclays office, or other organisation abroad we will ensure that they agree to apply equivalent levels of protection and that they use your information strictly in accordance with our instructions.

Rights of individuals in relation to their personal information

Where granted by applicable law, individuals have a right to access, correct, update and delete their own information held by Barclays. Individuals can object to the processing of the information on legitimate grounds except where the processing fulfils a legal obligation, is necessary for the performance of a contract or is authorised by law or an authority. In order to exercise these rights we may require proof of identity.

By exception, in some jurisdictions certain access requests must be addressed to bodies other than Barclays. For example, the access requests relating to data processing carried out for anti-money laundering and financing of terrorism purposes may need to be made to the local data protection authority.

Below are the contact details for any complaints or any access, correction or other requests in respect of the personal data we hold about individuals:

Data Privacy Officer
5 The North Colonnade
Canary Wharf
E14 4BB

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