The information may also be used to invite individuals to events and to inform them about other Barclays products that we think may be of interest to their organisation and may be shared with partner companies that provide marketing services to us at our request and under our direction.
If you would rather not receive invites to events, you can opt-out at any time.
Where Barclays is permitted by local law and regulation to do so, we may monitor or record any communications with a Barclays’ employee, including telephone calls and emails. We may use these recordings to check instructions to us, to assess and improve our services to clients, and for training and quality purposes.
We use CCTV in and around our premises for the prevention and detection of crime to monitor and collect images or voice recordings (or both) in accordance with local legal requirements.
The requirements for the regulation of financial institutions could change in the future and while this notice will be regularly reviewed, Barclays may need to process personal data for additional purposes not listed but are necessary to give effect to the business relationship.
We retain personal information for as long as permitted for legal, regulatory and fraud prevention purposes or where we have a legitimate business reason to do so.
Where the information is sent
Barclays operates across the globe and may need to share information with other Barclays offices, entities, affiliates, and external vendors, to conduct our business, support our clients and for the outsourcing of important operational functions.
In addition, to provide a global service to our clients, information can be accessed from Barclays offices where this access is necessary for the performance of the transaction with the client or for compliance with regulatory or legal requirements imposed on Barclays. A full list of locations where the information is stored and regularly accessed is available here. This list may be modified and updated.
We may have to provide information to regulatory, judicial, tax and supervisory authorities to meet our legal obligations. We also may have to provide information to courts of any country, judicial officers and service providers to assert/defend Barclays rights and interests. Information may also be passed to law enforcement agencies if we identify or suspect criminal activity.
We may provide information to our service providers and agents (including their sub-contractors).
Some affiliates or service providers of Barclays to which personal data are sent may be established in another country. If we transfer personal information to a person, Barclays office, or other organisation abroad we will ensure that they agree to apply equivalent levels of protection and that they use your information strictly in accordance with our instructions.
Rights of individuals in relation to their personal information
Where granted by applicable law, individuals have a right to access, correct, update and delete their own information held by Barclays. Individuals can object to the processing of the information on legitimate grounds except where the processing fulfils a legal obligation, is necessary for the performance of a contract or is authorised by law or an authority. In order to exercise these rights we may require proof of identity.
By exception, in some jurisdictions certain access requests must be addressed to bodies other than Barclays. For example, the access requests relating to data processing carried out for anti-money laundering and financing of terrorism purposes may need to be made to the local data protection authority.
Below are the contact details for any complaints or any access, correction or other requests in respect of the personal data we hold about individuals:
Data Privacy Officer
5 The North Colonnade