This privacy notice provides information as to how, when and why Barclays Investment Bank (“we” or “us”) will collect and process personal data.
If you have received a separate client privacy notice from us, please refer to that notice for information on how we will collect and process your personal data for the provision of our products or services.
Investment Bank clients of Barclays Bank PLC and Barclays Capital Securities Limited can refer to the online client privacy notice at the link below:
We are committed to safeguarding the privacy of your personal data. By 'your personal data' we mean any information about you that you or third parties provide to us, that we will handle in accordance with the Barclays Privacy Principles:
We will process personal data about individuals using our products and services, as well as individuals associated with our institutional clients, including: legal representatives, signatories, authorised personnel, directors, beneficial owners, trustees, other employees, associates of and any other person duly authorised to act on behalf of the client. Personal data will be collected directly from the individual or from the client institution, from publicly available sources, or from third parties providing services to us.
If you register to use our secure online services we will ask you to provide some personal data for security, identification and verification purposes. When you complete any online forms, we will tell you how your information will be used, unless this is obvious.
If you are asked to provide personal data about others you must ensure that you have their consent or you are otherwise entitled to provide their information to Barclays.
We will also collect personal data from persons that visit and use our websites. This will include:
The categories of personal data that we will collect and process in order to provide our products and services include:
Personal data is used to manage the relationship with our clients, and to comply with regulatory or legal requirements imposed on us in each jurisdiction. This will include the following:
Personal data will also be used to invite individuals to events, to inform them about other products, services and opportunities that we think will be of interest to their organisation, and also to send communications providing industry and economic analysis and insights. Individuals can opt-out at any time to the receipt of such communications. For communications sent by email, an opportunity to unsubscribe will be provided within the email.
Where we are required or permitted by local law and regulation to do so, we will monitor or record your communications with us, including telephone calls and emails. We will use these recordings to check instructions to us and for other evidential purposes, to assess and improve our services to you, and for training and quality purposes.
We use surveillance cameras in and around our premises for the prevention and detection of crime, which will monitor and collect footage, images or voice recordings in accordance with local legal requirements.
We retain personal data for as long as permitted for legal and regulatory purposes, or where we have a legitimate business reason to do so.
We operate internationally and will need to share information with other Barclays offices, entities, affiliates, and external vendors, to conduct our business, support our clients, and where we outsource operational functions.
Where a global service is provided to our clients, personal data can be accessed from Barclays offices internationally where necessary for the performance of a transaction with the client, or for compliance with regulatory or legal requirements imposed on us. A full list of our locations is available here. This list may be modified and updated.
We will share personal data with external authorities when we are required, requested or permitted to do so by law, regulation, court order, or supervisory, regulatory or similar authority.
We will provide personal data to our suppliers and agents. Where we engage with a supplier or agent to process personal data on our behalf, we will undertake due diligence, monitoring and assurance activities to ensure that the personal data is appropriately protected, and contractual clauses will be agreed between the parties to ensure that data protection and confidentiality is maintained.
Personal data will be provided to any third party as a result of any restructure, sale or acquisition of any company within the Barclays Group.
Some affiliates or service providers to which personal data are sent will be established in other countries. If we transfer personal data to a person, Barclays office, or other organisation in another country we will ensure that they agree to apply equivalent levels of protection and that they use process personal data strictly in accordance with our instructions.
Where granted by applicable law, individuals may have a legal right to access, correct, update and delete their personal data. In order to exercise these rights we may require proof of identity.
By exception, in some jurisdictions certain requests concerning personal data may need to be addressed to bodies other than Barclays. For example, subject access requests for personal data processed by Barclays for anti-money laundering purposes may need to be made to the local data protection authority.
For Investment Bank clients, please refer to your client privacy notice for further details on your data protection rights and how you can exercise them.
If you have any other enquiries, please refer to our Contact us page.
This privacy notice was last updated on 11th April 2018.